Privacy Policy
Introduction
At IKR Plantations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services in accordance with Kenyan data protection laws.
Information We Collect
Personal Information
- • Name and contact details
- • Email address and phone number
- • Identification documents
- • Property preferences
- • Transaction history
Technical Information
- • IP address and location data
- • Browser type and version
- • Device information
- • Usage patterns and preferences
- • Cookies and tracking data
How We Use Your Information
We use the collected information for the following purposes:
- • To provide and maintain our real estate services
- • To process property transactions and inquiries
- • To communicate with you about our services
- • To personalize your experience on our platform
- • To comply with legal and regulatory requirements
- • To improve our website and services
- • To prevent fraud and ensure platform security
Information Sharing and Disclosure
We may share your information in the following circumstances:
- • With your explicit consent
- • With verified real estate agents for legitimate transactions
- • With service providers who assist our operations (under strict confidentiality)
- • When required by law or to protect our rights
- • In connection with a business transfer or merger
- • To prevent fraud or illegal activities
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • SSL/TLS encryption for data transmission
- • Secure data storage with access controls
- • Regular security audits and updates
- • Employee training on data protection
- • Incident response procedures
Your Rights
Under Kenyan data protection laws, you have the following rights:
- • Right to access your personal information
- • Right to rectify inaccurate information
- • Right to erase your data ("right to be forgotten")
- • Right to restrict processing
- • Right to data portability
- • Right to object to processing
- • Right to withdraw consent
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Essential cookies required for site functionality cannot be disabled.
Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, it is securely deleted or anonymized.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: privacy@ikrplantations.com
Phone: +254 111 111 111
Address: Karinde, Nairobi, Kenya
For complaints to the Office of the Data Protection Commissioner (ODPC):
Email: complaints@odpc.go.ke
www.odpc.go.ke